A step-by-step guide to institutional onboarding on EQUOS.
To sign up for an institutional EQUOS account, click on the Sign Up button on the top right of our landing page. Kindly have your onboarding administrator complete the sign-up process.
You should shortly receive a confirmation email in order to verify your email address. Visit your inbox and follow the instructions in the email.
If you do not see it in your inbox, please check your junk/spam folder. This verification link is valid for 24 hours only.
For institutional accounts, we require 2-Factor Authentication for account access. You may download an authenticator app such as Google, Microsoft Authenticator, Authy, or 1Password – all available on the Apple App Store or the Google Play Store. Once downloaded, click on I am ready to scan.
There are 2 options to set up your 2FA:
- Scan the QR code shown on your screen with your mobile device.
- Manually enter the alphanumeric code shown on your app.
Make sure to keep a copy or a screenshot of your back-up code. This will help you regain access to your 2FA app in case you lose your mobile device.
Once you have entered the verification code generated by your chosen 2FA app, click Submit Verification Code.
KNOW-YOUR-CUSTOMER DOCUMENT SUBMISSION
Step 1: Basic Information
Provide your company's basic and detailed information.
Step 2: Detailed Information
Depending on your company type (Corporation, Financial Institution, Trust, or Fund), additional fields may be required for the company onboarding admin to fill out.
Step 3: Business Activity
Please provide an overall description of your company's business activity.
Step 4: Company Structure Information
Please provide the list of Shareholders and Directors. Depending on your company structure, additional documents such as the Shareholders' and Directors' personal information and ID documents will be required.
Step 5: Documents
In order to verify your company's details, we also require you to upload several company documents including the company's AML policy and legal documents such as Registry Extract, Proof of Business Address, Memorandum and Articles of Association, and Ultimate Beneficial Owner Verification.
For a detailed document list and its description, refer to: How to complete your Institutional Account verification on EQUOS.
A confirmation email will be sent out to you once the account verification process is complete.
For further assistance or more information, please contact our Customer Support team via email@example.com or click on the chat widget at the bottom right-hand side of the EQUOS page.