Dear EQUOS Customer,

Today, June 25 2020 at 13:00 UTC (9:00PM HKT), EQUOS will enter scheduled maintenance mode and will be temporarily unavailable.

During the system maintenance, the EQUOS platform will not be accessible. Please take the necessary precautions to prepare your account ahead of this maintenance period. It is estimated that this maintenance period will last 3-4 hours.

Please stay assured that all assets are safe and secure. This system downtime is being used to upgrade user experience and server technology. Our team will communicate once the EQUOS platform is available.

For any questions, please contact our Customer Support team who will remain available during the period.

Need help?
Contact us at

Thank you,
The EQUOS Customer Support Team

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