Please note: The Ethereum (ETH) Berlin network upgrade will take place at block 12,244,000 (expected on April 15 around 09:45-10:15 UTC / 5:45-6:15 pm HKT).
We request customers do not deposit or withdraw their ETH or ERC20 tokens until the network stabilizes. We estimate this will be around 3 hours after the fork is completed.
Follow this Etherscan link for a countdown to the fork.
For further assistance or more information, please contact our Customer Support team via firstname.lastname@example.org or click on the chat widget at the bottom right-hand side of the EQUOS page.